Shipping policy
SHIPPING POLICY
Last updated: July 6, 2026
Thank you for shopping with Zaya Soaps LLC! We take great care in handcrafting every product and want to make sure your order arrives safely and on time.
Processing Time All orders are processed within 3-5 business days (Monday-Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a shipping confirmation email with tracking information once your order has shipped.
Shipping Methods and Estimated Delivery Times We ship via USPS and UPS. Estimated delivery times after shipment are: Economy: 5-8 business days Standard: 3-5 business days Expedited: 2-3 business days
Delivery times are estimates and are not guaranteed. Delays may occur during peak seasons or due to carrier delays beyond our control.
Shipping Rates Shipping rates are calculated at checkout based on your order weight and delivery location. Orders over $50 qualify for free standard shipping within the contiguous United States.
Domestic Shipping Only At this time, Zaya Soaps LLC ships within the United States only, including PO Boxes.
Order Tracking Once your order ships, you will receive an email with your tracking number. You can use this number to track your package directly on the USPS or UPS website.
Damaged or Lost Packages If your order arrives damaged or lost in transit, please contact us within 7 days of the expected delivery date at inspiredby@zayasoaps.com with your order number and photos of any damage.
Contact Us Email: inspiredby@zayasoaps.com
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